TMCnet Feature

July 11, 2012

Avaya Goes Live

AvayaLive has hit the cloud and is now available to new and old customers alike. The company recently revealed that AvayaLive Connect will be hosted on the public cloud, providing an integrated suite of unified communication tools for small businesses. New customers can even try out the solution for a free trial that lasts 30 days.

AvayaLive Connect is one of the first public cloud offerings from the company, and is available within the Avaya Collaborative Cloud framework for $19 per user per month. As it supports PC, Mac, iOS, and Android (News – Alert) devices, companies with BYOD environments won’t have to worry about interoperability issues. But should anyone not have a compatible device, Avaya does offer full-featured desktop phones.

According to the various groups that beta tested AvayaLive Connect, it’s easy to set up and use, and proved very helpful to their collaboration.

“The call quality Avaya (News – Alert) delivers has been great,” says Sean Harrison, executive director for Alliance Medical Ministry. “We also have the flexibility to use the service on the device that works best for each member of our team. The Mobile Phone (News – Alert) Application works great, and we plan for medical providers to use the service with iPads for their day-to-day activities at remote care facilities. The administrative team for our busy community clinic relies on Avaya’s desktop phone. Regardless of the device, we’ve found AvayaLive Connect to be powerful and easy to use.”

AvayaLive Connect is purchased, downloaded, and accessed through the Internet, providing businesses with voice, conferencing, mobility, video capabilities, and many more features.

For more information, you can visit www.avaya.com.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News – Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It’s also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Robert Pleasant is a writer for TMCnet, covering new news in the world of technology and communications. A graduate from UC Santa Cruz with a BA in Literature, Robert has been writing for years, but has only recently had his reports start appearing on websites such as TMCnet and UCStrategies.

Edited by Jamie Epstein