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Tag : agent
Managed Hosting and Cloud Computing Agency Colotraq Announces Overhaul to Benefit Partners
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Global Capacity Introduces Enhanced Agent Program
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Who’s Really Working in Your Call Center?
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Five9′s Cloud Call Center Solution Increases Leads for DirectBuy
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HRH Next Selects AMEYO
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Ameritas Becomes Six-Time Recipient of BenchmarkPortal’s Center of Excellence Certification
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Delivering on the Customer Satisfaction Promise in the Contact Center
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Debt Management Company Hires 300 Dallas Call Center Agents
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OpenSpan Organizes New Thought Leadership Program for Financial Services Call Centers
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ICMI’s Research Report Highlights Need for Well Defined Mobile Strategy
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Radish Systems ChoiceView Visual IVR Creates Seamless Self-Service
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Canada Revenue Agency Call Center Gets C- Grade from CFIB
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ICMI Reveals Mobile Customer Service Strategy Results
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Great Customer Service Starts with a Happy Agent
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BenchmarkPortal Certifies OEConnection’s Customer Care Operations as a Center of Excellence
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Knowing When to Put Call Center Employees on a Disengagement ‘Watch List’
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Microsoft and Apple: A Match Made in Heaven?
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Integra Telecom Aims to Take Growth to the Next Level
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Sprint Unbounded: With iPhones and Truly Unlimited Data Plans in Hand, Can Sprint Pull Off a Victory?
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Autoscript Releases Advanced Teleprompter Features
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Safe Browsing -Google to the Rescue
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