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About.me Adds New Facebook Integration Features

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Text Messaging is the New Marketing

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Qualfon Acquires Business Process Outsourcing Firm Data Control Group

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Autodesk Upgrades Socialcam for iOS

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Boston Dynamics’ BigDog Gets Added Power Thanks to Boosted Throwing Arm

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Why You Shouldn’t Navigate the E911 Strategy Alone

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Nexology Jumps Head First in the Predictive Dialer Pool

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You’re Looking at an Inbound Call Center, But How Much Do You Know about Inbound DID?

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CCEOC, CCA Team to Offer Contact Center Employer of Choice Certification to U.S. Contact Center Market

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Intel Targets Big Data Needs with New Software Platform

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Alorica CEO Talks AloriCares, a Tough Economy and Adapting to Technology Trends to Deliver Optimal Customer Experiences

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Wisegate Provides Answers for CSOs and BYOD Security Issues

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Flingo Brings OTT, Web Apps to TiVo Premiere

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How the Film Industry is Using Technology to Alter Movie Goers Experiences

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Hacking Getting Out of Control Due to Lack of the Laws

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Sony’s Vita Presentation Recently Streamed

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