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According to IDC Research, CRM Apps Lead the Way to Further Growth

Companies Wary of Social Media CRM Because of ROI

Sitel Plans to Expand Its Amarillo Customer Care Call Center

Yahoo’s New CEO Reorganizes Recently Created Consumer-Commerce Division

Resume Flub Ousts Yahoo CEO

Yahoo CEO Apologizes for False Resume Claim

Sun Life Financial and dfree Team Up to Wipe Out American Consumer Debt

Emailvision appoints Michael Thompson as Vice President of User Experience

Yahoo Reports Q1 2012 Results

Yahoo May Layoff Thousands Next Week

Yahoo Snubs Shareholder for Board Spot, Prompts Public Fight